Team Manager

We have an exciting opportunity for an experienced manager wanting to further utilise their skills in coaching and mentoring a staff team and embedding high standards in the running of the service.

Job Title: Team Manager

Contract: Full Time, Permanent, 38 hours per week

Salary: £37,263 per annum

Location: London, E17

Closing Date: Wednesday, 4th December 2024.

Interview: week beginning 16th December 2024.

About the role:

We are recruiting for an enthusiastic, motivated, and committed Team Manager, with extensive experience of working with adults with a learning disability/autism and complex needs to join the organisation.

You will be managing an Autism Outreach Service that provides support to people in seven London Boroughs, and who live at home with family or in supported living services. Therefore, the ability to promote positive working relationships with family and stakeholders is essential to this role. You will be responsible for managing and motivating your staff team to provide creative and flexible services that makes a positive difference to the lives of those we support, and enables them to thrive and enjoy a good quality of life as active and valued members of their community.

You will be supported by two deputy managers to lead a large team of community outreach support workers, to ensure a high standard of quality support to the people supported.

The main responsibilities of the Team Manager will include:

• You will assess new referrals and develop and manage comprehensive transition, move-in, support & risk plans.
• You will be required to build and maintain strong relationships and partnership approach with families and involved professionals and stakeholders.
• You will develop, coach and mentor a positive and resilient team of support workers and deputies to deliver high quality and personalised support and embed a culture of positive behaviour support.
• You will be responsible for ensuring support is delivered innovatively, flexibly and on a person centred basis to meet the needs and outcomes of the people supported.
• You will be responsible for delivering the service within budget and within expected performance indicators including delivering on outcomes for the people supported.
• You will be responsible for ensuring the service is safe, effective, caring, well led, responsive and managed to meet CQC essential standards to a minimum of good service and with the aim of achievement of outstanding.
• You will line manage and work with the deputy managers to meet the growth targets for the service.

To succeed in the role of Team Manager you will have:

• You will have significant management experience of working in a similar setting.
• Ideally you will have as a minimum:

• 3 years’ experience in delivering person centred support to people with a learning disability/autism and complex needs including behaviours of concern.
• A minimum of 1 year’s experience in managing a service for people with a learning disability/autism and complex needs including behaviours of concern
• You will hold a qualification in Positive Behaviour Support Coaching (BILD accredited), NAPPI level 2 (or equivalent) or a willingness to gain the qualifications within the first 3 months of employment.
• You will be an excellent communicator liaising effectively with key stakeholders including the multi-disciplinary and health professionals, family carers and people we support.
• You will have experience of staff management and the ability to lead, motivate and develop a large team, ensuring staff are appropriately trained. You will be visible in the service and strive to model best practice and inspire support workers.
• You will be able to think creatively and be adaptable in approaches, with experience in implementing emergency management guidance to support staff.
• Experience in carrying out needs assessments and creating support and risk management plans for people with behaviours of concern. And be committed to include the person, and their circle of support at all times.
• The ability to deliver a creative and flexible service that makes a positive difference in people’s lives, in accordance with an individual support plans, the service specification and CQC requirements.

Benefits:

As well as knowing what you do makes a difference in people’s lives every day, you will also receive a great benefits package:

• 25 days Annual Leave excluding Bank Holidays (pro rata for part-time)
• Comprehensive Learning & Development Programme
• Computing Scheme
• Credit Union Scheme
• Cycle-to-Work Scheme
• Death in Service Benefit
• Health Assured – Employee Assistance Programme
• Eye care Vouchers
• Flu Jab Reimbursement
• Long Service Awards
• Pension Scheme
• Purchase Additional Annual Leave
• Refer-a-Friend Scheme
• Retirements
• Loans (including season tickets and parking permit loans)
• Blue Light Card

Our client is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment.  If the post you apply for involves working with or having access to adults at risk and/or their records, we will require an Enhanced Disclosure from the Disclosure and Barring Services for successful candidates. This will be fully subsidised.

We very much welcome previous experience working as: Service Manager, Service, Supported Living, Complex Needs, Accommodation Service, Housing, Social Housing, Mental Health, Mental Health Support, Mental Health Support Worker, Mental Health Service, Recovery, Housing Management, Social Service, Social Services, Housing and Health, Social Care, Care and Support, Outreach, Crisis, Refuge, Deputy Service Manager.

PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation. #INDSCP